Stellenbosch Umasipala
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Stellenbosch Municipal Services

Accounts

Accounts

Who to contact:

Directorate: Financial Services
General New & Disconnections: 021 808 8498 / 021 808 8551 / 021 808 8550
Meter Reading: 021 808 8586
Rates & Services: 021 808 8552 / 021 808 8553
Property Valuations: 021 808 8515 / 021 808 8662
Free Basic Services: 021 808 8595 / 021 808 8529
Sundries & Debit Orders: 021 808 8587
Electronic & Other payments: 021 808 8547 / 021 808 8578
Credit control: 021 808 8539 / 021 808 8540
Disconnections due to non-payments: 021 808 8548 / 021 808 8579
Physical Address: Town House Complex, 1st floor, 17 Plein Street, Stellenbosch

Cemetery & Halls

Who to contact:

Directorate: Community & Protection Services
Bookings for Municipal Halls:
Contact Number: 021 808 8404/ 021 808 8933
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: Town House Complex, 1st floor, 17 Plein Street, Stellenbosch
Cemeteries:
Contact Number: 021 808 8419
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: Town House Complex, 1st floor, 17 Plein Street, Stellenbosch

Emergencies

Who to contact:

Directorate: Community & Protection Services
Law Enforcement: 021 808 8890
Fire Department: 021 808 8888
Fire Department: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: Town House Complex, 1st floor, 17 Plein Street, Stellenbosch

Housing

Who to contact:

Directorate: Integrated Human Settlements & Property Management
General Housing inquiries: 021 808 8383 / 021 808 8359
Waiting list enquiries: 021 808 8364
New Housing applications: 021 808 8357 / 021 808 8365
Informal Housing (shacks): 021 808 8363
Rental Units (problems & enquiries): 021 808 8360
Physical Address: Housing Administration, Drukkers Avenue, Stellenbosch

Building Plans

Who to contact:

Directorate: Planning & Economic Development
Customer Interface: 021 808 8696
Building Development: 021 808 8663 / 021 808 8685
Town Planning enquiries: 021 808 8696 / 021 808 8657
Spatial, Heritage & Environment: 021 808 8652
Local Economic Development: 021 808 8179 / 021 808 8173
Physical Address: Ground and 1st Floor, Town House Complex, 17 Plein Street Stellenbosch

Traffic

Who to contact:

Directorate: Community & Protection Services
Traffic Department: 021 808 8800 / Fax: 021 883 2054
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: 1 Joubert Street, Stellenbosch
Motor Vehicle Registrations & Licensing:

Operating Hours: 08:00 - 15:00

021 808 8808 / Fax: 021 886 7312

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Court Section: 021 808 8816
Traffic Fines:

021 808 8850/8860/8820 / Fax: 021 883 9376/7320

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Driving License Section: 021 808 8822/32
Accident Bureau Enquiries:

021 808 8813

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Vehicle Testing Station:

021 808 8826

E-mail: N/A

 

Electricity

Who to contact:

Directorate: Engineering Services
Contact Number: 021 808 8300
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: Beltana Depot, Helshoogte Pass, Stellenbosch
Pre-paid Electricity
Contact Number: 021 808 8343
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: 1st floor Ecclesia Building, 71 Plein Street Stellenbosch

This service relates to:

  • Faults
  • Interruptions
  • Street Lights
  • Electrical Meters

Water

Who to contact:

Directorate: Engineering Services
Contact Number: 021 808 8236
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: Beltana Depot, Helshoogte Pass, Stellenboschh
New Connections:
Contact Number: 021 808 8209
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: 1st floor Ecclesia Building, 71 Plein Street Stellenbosch

This service relates to:

  • Water meters
  • Interruptions
  • Defects
  • Leaks
  • Burst pipes
  • Low water pressure
  • Water wastage

Sewerage

Who to contact:

Directorate: Engineering Services
Contact Number: 021 808 8250
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: 1st floor, Ecclesia Building, 71 Plein Street, Stellenbosch 7600

This service relates to:

  • Defects
  • Blockages
  • Missing manhole covers (round)
  • Drain problems

Refuse

Who to contact:

Directorate: Engineering Services
Contact Number: 021 808 8270
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: Beltana Depot, Helshoogte Pass, Stellenbosch

This service relates to:

  • Collections
  • Recycling
  • Disposal at landfill site
  • Wheelie bins (240 L)
  • Hiring of wheelie bins (for special events)
  • Emptying of Skips and drop offs

Transport, Roads & Robots

Who to contact:

Directorate: Engineering Services
Contact Number: 021 808 8280
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: Beltana Depot, Helshoogte Pass, Stellenbosch

This service relates to:

  • Repairs to potholes
  • Repairs to Sidewalks
  • Bridge railings
  • Lowering of kerbs
  • Flooding of roads

Who to contact:

Directorate: Engineering Services
Contact Number: 021 808 8222
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: 1st floor, Ecclesia Building, 71 Plein Street, Stellenbosch 7600

This service relates to:

  • Road markings (signs)
  • Traffic calming

Who to contact:

Directorate: Engineering Services
Contact Number: 021 808 8222
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: 1st floor, Ecclesia Building, 71 Plein Street, Stellenbosch 7600

This service relates to:

  • Non-motorised Transport (NMT)
  • Traffic Planning
  • Public Transport

Stormwater

Who to contact:

Directorate: Engineering Services
Contact Number: 021 808 8280
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Physical Address: Beltana Depot, Helshoogte Pass, Stellenbosch

This service relates to:

  • Blockages
  • Missing manhole covers (rectangular)
  • Cleaning of ditches/channels
  • Flooding
  • Open manholes

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